Privacy Policy
At JNE Software, we fully understand how important it is to protect our clients’ personal information. This document outlines our architectural commitment to your data security and transparency in accordance with the EU e-Privacy Directive.
The ownership of this website belongs to JNE Software and Marketing Services Ltd, registered at 14 Antim I Str., Office 3 on the 3th floor., Sofia, 1303, Bulgaria, www.jnesoftware.com.
01. Definitions
In this policy, "Client Data" refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
02. Consent to Process Data
"By using our services, you provide explicit consent for JNE Software to process your data in accordance with the technical specifications defined in our service agreements and this Privacy Policy."
We ensure that consent is freely given, specific, informed, and unambiguous. You maintain the right to withdraw consent at any technical junction. We will only process your personal data where we have a legal basis to do so.
03. Subscription to Marketing Related Emails
Upon your explicit subscription, we may send you marketing-related emails regarding our services, updates, and news. You can opt-out of these communications at any time by using the "unsubscribe" link provided in each email or by contacting us directly.
04. The Purposes of the Collection of Client Data
We collect and process your data for the following specific purposes:
Verification
Identity authentication and secure access management to JNE proprietary systems and client portals.
Internal Business
Record keeping, auditing, and administrative operational workflows to fulfill our contractual obligations.
Improvement
Developing new features and optimizing software performance based on usage telemetry and feedback.
Analysis
Website data analysis to improve user experience and interface architectural precision.
Google Analytics and Cookies
Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
05. Categories of Client Data
- ● Contact details (Name, Email, Phone number)
- ● Professional identification and job titles
- ● Technical logs, IP addresses, and browser info
- ● Transactional data and service history
- ● Communication history with our support team
06. Recipients of Client Data
- ● Internal JNE system administrators and relevant staff
- ● Third-party infrastructure and cloud service providers
- ● External professional advisors (legal, financial)
- ● Regulatory or legal bodies when required by law
07. Client Rights
Right of Access
Request a copy of the personal data we hold about you in a machine-readable format.
Right to Rectification
Demand the correction of inaccurate or incomplete data within our databases without undue delay.
Right to Erasure
The "Right to be Forgotten" allows you to request permanent deletion of your data under specific conditions.
Right to Restriction
Request the restriction of processing while we verify the accuracy of your data or your objection.
Data Portability
Transfer your data directly from JNE Software to another controller in a structured format.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
08. Organizational, Physical and IT Security Measures
We implement high-level encryption standards (AES-256) and robust firewalls to protect against unauthorized access, loss, or destruction. Our security posture includes physical access controls to our facilities, regular IT audits, and mandatory data protection training for all personnel. We employ advanced monitoring tools to detect and respond to potential security threats in real-time.
09. The Geographical Area of Processing
Our geographical area of processing is primarily focused within the EU/EEA, adhering to strict GDPR compliance frameworks. If data is transferred outside the EEA, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your personal information to the same high standards.
10. Data Portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us.
Contact Details
For any inquiries regarding your data privacy, portability, or to exercise your rights, please reach out to our dedicated team or our Data Protection Officer:
14 Antim I Str., Office 3 on the 3th floor., Sofia, 1303, Bulgaria